Guarantee Conditions
TRICITY BENDIX STANDARD GUARANTEEEuropean Guarantee
CONDITIONS
If you should move to another country within Europe
then your guarantee moves with you to your new
We, Tricity Bendix, undertake that if, within 12home subject to the
months of the date of the purchase, this Tricity
Bendix appliance or any part thereof is proved to befollowing qualifications:
defective by any reason only of faulty workmanship
or materials, we will, at our option, repair or replace* The guarantee starts from the date you first
the same FREE OF ANY CHARGE for labour,purchased your product.
materials or carriage on condition that:
* The guarantee is for the same period and to the
* The appliance has been correctly installed andsame extent for labour and parts as exist in the
used only on the gas and electricity supply statednew contry of use for this brand or range of
on the rating plate.products.
* The appliance has been used for normal domestic* This guarantee relates to you and cannot be
purposes only, and in accordance with thetransferred to another user.
manufacturer's instructions.
* Your new home is within the European
* The appliance has not been serviced, maintained,Community (EC) or European Free Trade Area.
repaired, taken apart or tampered with by any
person not authorised by us.* The product is installed and used in accordance
with our instructions and is only used
* All service work under this guarantee must bedomestically, i.e. a normal household
undertaken by a Tricity Bendix Service Force
The electrical supply complies with the
Centre.specification given in the rating label.
* Any appliance or defective part replaced shall* The product is installed taking into account
become the Company's property.
regulations in your new country.
* This guarantee is in addition to your statutory and
other legal rights.
Before you move, please contact your nearest
Home visits are made between 8.30am and 5.30pmCustomer Care centre, listed below, to give them
Monday to Friday. Visits may be available outside
details of your new home. They will then ensure that
these hours, in which case a premium will bethe local Service Organisation is aware of your move
charged.and able to look after you and your appliances.
FranceSenlis+33 (0)3 44 62 22 22
GermanyNźrnberg +49 (0)911 323 2600
ExclusionsItalyPordenone +39 (0)1678 47053
SwedenStockholm +46 (0)20 78 77 50
This guarantee does not cover:UKSlough+44 (0)1753 219 898
* Damage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
* Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliance
outside the United Kingdom.
* Appliances found to be in use within a
commercial or similar environment, plus those
which are the subject to rental agreements.
* Products of Tricity Bendix manufacture which are
not marketed by Tricity Bendix.
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